Advanced Business Resilience Training Course

Why select this training course?

Businesses today are facing an increasing number of issues further compounded by the rate of technological evolution and change, all of which work together to enhance business risks. This has made it essential for businesses and organizations to handle challenges proactively. Resilient businesses foresee possible challenges that could profoundly affect their operations.

Why is it essential to have a business resilience plan? 

Business resilience is the ability of a business to recognize, prepare and resolve potential risks and challenges that could jeopardize the operations of the business, with limited impacts on reputation and safety. A business resilience plan also helps businesses to adapt to changing business situations. The organization’s shareholders expect the business to remain in operation regardless of changing events. Additionally, a business resilience plan provides agility, sustainability, continuity, and stability to the long-term operations of the business.

How do you measure a business’s resiliency? 

The accepted standard for measuring an organization’s resiliency is the Everbridge Organisational Resilience Maturity Model. The model is developed to evaluate the impacts of an organization’s current business continuity and security strategies. It then compares the methods against established benchmark data to recognize and prioritize actions that help in boosting an organization’s general resiliency. The evaluation process commences with analyzing the business’s capacity in four crucial areas:

• Ability to recognize and analyze operations
• Ability to evaluate operations before, during, and after a critical event
• Capacity to locate assets and people that could be in harm’s way
• Ability to recognize and assess possible risks to business operations

Analyzing these four crucial areas of a business helps to establish the extent of resiliency it has and possible areas for improvement.

The Rcademy Advanced Business Resilience Training Course is designed to provide learners with valuable insights and mechanisms on how businesses can cope with growing changes and adapt to such situations. The course also covers leadership roles, diversity, and inclusion in business resiliency. Participants will learn risk assessment, emergency management, and drafting an incident response plan. The course is an excellent fit for business and organization leaders looking to understand techniques and methods vital for business management.

Who should attend?

The following personnel should undertake The Advanced Business Resilience Training Course by Rcademy:

• Emergency and crisis response managers: charged with supporting and managing an organization’s emergency preparedness, supervising humanitarian crises, and needs assessment
• Fire professionals: responsible for protecting and rescuing people from emergencies and fire outbreaks
• Risk managers: tasked with reviewing and evaluating an organization’s risk protocols and management policies, proffering solutions, and implementing modifications.
• Business managers: responsible for the overall running and management of a business venture to maximize profit
• Asset managers: charged with managing, trading, and investing an organization’s assets like stocks, bonds, commodities, real estate, capital, and precious metals
• Safety professionals: charged with recognizing workplace hazards, gathering toxic items for evaluations, and ensuring the safety of the workplace environment and equipment
• Government regulators: tasked with planning and supervising product trials and regulatory inspections
• Insurance managers: tasked with overseeing the insurance of an organization and its employees
• Project managers: charged with planning and supervising an organization’s projects from ideation to completion
• Business directors: responsible for supervising an organization’s business objectives and goals to increase business revenue
• Every other person interested in learning about how to boost their business resilience

What are the course objectives?

The Advanced Business Resilience Training Course by Rcademy will provide attendees with the in-depth knowledge and skills required to improve an organization’s resilience in the face of challenging circumstances. At the close of the course, attendees would have learned the following objectives:

• Understand the rudiments and principles of business resilience and how to draft a business resilience plan
• Learn how to recover from challenging situations and bounce back with improved business performances
• Learn how to recognize business risks and how to manage and execute responses in a swift and reliable manner
• Understand how to monitor and measure an organization’s resilience system
• Learn how to apply innovative solutions and ideas to attain maximum business resilience in the face of challenges
• Learn how to develop confidence and leadership abilities
• Recognize the rudiments of essential communication and how to communicate with stakeholders and other relevant officers properly

How will this course be presented?

The contents of this course are participant-based and are mainly provided to meet participants’ expectations and enhance their knowledge and skills. Various proven practical approaches and techniques that will ensure constant and active learning by the participants will be used to deliver the course. Professionals with various experiences and practices will teach the course within the field. The course modules are curated from in-depth and extensive research on the subject matter.

The Rcademy Advanced Business Resilience Training Course includes practical and theoretical learning by providing participants with slides on the concept, case studies, lecture notes, and real-life scenarios. Attendees will also be able to partake in quizzes, presentations, seminar workshops, and constant feedback on the lessons learned to confirm their optimal satisfaction.

What are the topics covered in this course?

Module 1: Introduction to Business Resilience

• Definition of terms
• Importance of business resilience
• Continual improvement by building
• Types of business resilience
  – Operational resilience
  – Information resilience
  – Supply chain resilience
• Essentials of business resilience
• Process resilience
• People behavior
• Services, solutions, and product excellence

Module 2: Principles of Business Resilience

• Governance, accountability, and globalisation
• Resource allocation and establishing priorities
• Purpose, trust, and empowerment
• Commitment and leadership
• Succession planning through people selection
• Workplace Agility and understanding workplace challenges

Module 3: Building Services, Solutions, and Product Resilience

• Best international practices
• Defining products, solutions, and service resilience
• Metrics for impacts on business and clients
• Building an agile mindset from conception to delivery
• Competencies and skills needed to hire
• Merits of products, solutions, and service resilience

Module 4: Proper Business Communication Culture

• Designing the Black Swan Resilience
• Societal, organization and interrelationship resilience
• Managing the unpredictable through scenario planning
• Risk communication within a hazardous environment
• Foresight analysis and strategic anticipation
• Developing flexing teams and adaptive models

Module 5: Managing Process Resilience

• Definition of terms
• The value of process resilience
• Integrating Creativity and Innovation in the resilience process
• Health and Safety
• Business continuity
• Incorporating the latest techniques and data-based technologies in optimizing the manufacturing process
• Converting business resilience objectives into processes

Module 6: Security, Safety, and Reliability Features and Characteristics

• The Essentials of asset protection and security management
• Best practice methods for promoting a safety culture
• The characteristics and features of high-reliability businesses
• Using the HSE Safe Management System (SMS) to assess improvements and link safety culture
• Designing procedures, tools, and plans to test business resilience systems

Module 7: Transforming the Leadership

• Inspiring a shared vision
• Enabling and assisting others to act
• Understanding how to ensure robust governance
• Challenging the status quo
• Encouraging the minds of people

Module 8: Disaster Recovery Management and Business Continuity

• Minimizing downtime during incidents
• Improving recovery time
• The ISO 22301 standard
• Recovery management and crisis consequences
• Running businesses during times of crisis and change
• Recognizing and managing the present and future business threats
• Keeping critical functions running during crises

Module 9: The Role of Inclusion and Diversity in Business Resiliency

• Understanding diversity
• Best practices on the international level
• The importance of diversity in business administration
• Understanding cultural differences
• Inclusion from cultural and business perspectives

Module 10: Designing a Resilience Document System

• Thematic and cross-cutting strategies
• The concept of evidence and action
• The risks and requirements of sensitive and intellectual information
• The techniques for developing performance management systems
• Designing and executing competency plans and strategies
• Critical vendors and stakeholders’ engagement, evaluation, and mapping