Business Process Re-engineering (BPR) Certification Course

Why select this training course?

Business Process Re-engineering (BPR) is a structured approach to reforming, standardizing, and simplifying business processes. Led by the company’s top management, it aims to bring about a significant change in the organization. The focus is to improve the company’s performance in areas such as reduction in cost, waste, cycle time, and increase quality etc., through appropriate changes in the business processes.

What is Business Process Re-engineering (BPR)?

Business Process Re-engineering (BPR) is a management approach that focuses on analyzing and re-designing existing business processes within an organization. BPR aims to improve organizational efficiency, effectiveness, and competitiveness by streamlining processes, reducing waste, and eliminating redundancies. This approach is often used in response to changes in the marketplace, such as increased competition or shifts in customer needs and preferences.

Why do organizations need to re-design their business processes to dramatically improve a company’s business performance?

Organizations re-design their business processes to achieve dramatic improvements in their company’s business performance for several reasons. It allows companies to become more efficient and productive by streamlining processes, eliminating waste, and reducing the time required to complete tasks. This can lead to a reduction in costs and an increase in revenue. It can improve customer satisfaction by providing a better customer experience. A well-designed process will lead to faster response times, improved quality, and more personalized service, which can increase customer loyalty and retention.

The Business Process Re-engineering Training Course by Rcademy will improve organizational abilities in the following ways:

• Increase the visibility, credibility, and brand value of the organization in the marketplace
• A more customer-centric approach at the root level will lead to happy and satisfied customers
• Increase in market share and profits
• Enhancement in Quality
• Reduction in cycle-time
• New innovative ideas will bring about significant changes in the performance of individuals
• Have trained and experienced professionals to drive business productivity

This course on Business Process Re-engineering by Rcademy will empower you to drive business productivity. This will also help you add more value to your clients, accelerate the processes and focus only on what matters.

Who should attend?

The Business Process Re-engineering Training Course by Rcademy is designed for:

• Top Management
• Policy Makers
• Business Analysts
• Business Systems Analysts
• Business Process Analysts
• Operations and Project Managers
• IT Professionals
• Subject Matter Experts
• Any other stakeholders working closely with the business processes

What are the course objectives?

The objective of The Business Process Re-engineering Training Course by Rcademy is to empower the organization as follows:

• Have an in-depth understanding of BPR
• Understand the skills required by the organization to undertake this initiative
• Understand how to bring about change in the business processes for competitiveness in the marketplace
• Understand how BPR can help in client satisfaction, and client retention and, in turn, increase market share and profitability for the business

How will this course be presented?

We at Rcademy offer a highly interactive and high-energy program. The presentation will be complemented by including several management games, paper-pencil exercises, activities, role plays, videos, and full practice sessions. The best practices shared, and the presence of other industry participants will empower you to develop process re-engineering skills for your enterprise.

What are the topics covered in this course?

The course covers the following module:

Module 1: INTRODUCTION

• The sequence of process change
• Understand the drivers of BPR
• Viewing the processes from a 360-degree perspective
• Business requirements vs business systems requirements
• Objectives and Benefits of BPR

MODULE 2: IS YOUR ORGANISATION READY FOR BPR?

• Understand the critical success factors of BPR
• Analysis of the Stakeholders
• Availability of the Subject Matter Experts
• Roadmap and Framework of BPR
• Understanding the elements of BPR related to Processes
• Understanding the elements of BPR related to Technology

MODULE 3: A 3-PHASED APPROACH TO BPR

• Planning
• Re-design
• Implementation

MODULE 4: STEPS IN BUSINESS PROCESS RE-ENGINEERING

• Communicate and initiate change
• List the processes
• Diagnose and Re-Design the Process
• Develop formats to document
• Measure and Monitor the Processes

MODULE 5: BUSINESS PROCESS RE-ENGINEERING TOOLS AND TECHNIQUES

• Lifecycle of the processes
• Business process mapping
• SWOT Analysis
• Change Management
• Visualization of the process
• Customer & process focus
• Workflow Automation
• Robotic Process Automation
• Benchmarking
• Pareto analysis
• Flow Charting
• Segmentation
• Process-Flow Diagrams
• Risk Analysis
• Simulation
• Culture Development

MODULE 6: BUSINESS PROCESS RE-DESIGN

• Process re-design and incremental improvements
• Optimizing the Workflow and related activities
• Vertical alignment of work activities
• Optimization of the Workflow across departments

MODULE 7: TRANSFORMATION OF THE BUSINESS PROCESSES

• Linking BPR to business strategy
• Understand Transformational re-engineering vs re-design
• Centre of Excellence, shared services vs Decentralisation
• Best practices followed at the local and global level
• Developing agile business processes

MODULE 8: FROM THE CURRENT TO THE FUTURE STATE

• Managing the resistance to change
• Ensuring sustainability of BPR