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Crisis Leadership and Human Behavior Certificate Training Course » MAL30

Crisis Leadership and Human Behavior Certificate Training Course

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DateFormatDurationFees (GBP)Register
10 Feb - 14 Feb, 2025Live Online5 Days£2525Register →
10 Mar - 21 Mar, 2025Live Online10 Days£5325Register →
12 May - 16 May, 2025Live Online5 Days£2525Register →
07 Jul - 11 Jul, 2025Live Online5 Days£2525Register →
18 Aug - 29 Aug, 2025Live Online10 Days£5325Register →
10 Sep - 12 Sep, 2025Live Online3 Days£1725Register →
06 Oct - 08 Oct, 2025Live Online3 Days£1725Register →
19 Nov - 21 Nov, 2025Live Online3 Days£1725Register →
10 Dec - 12 Dec, 2025Live Online3 Days£1725Register →
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DateVenueDurationFees (GBP)
17 Feb - 21 Feb, 2025Dubai5 Days£4050Register →
31 Mar - 04 Apr, 2025London5 Days£4450Register →
28 Apr - 02 May, 2025Cairo5 Days£4125Register →
12 May - 16 May, 2025Brussels5 Days£4450Register →
09 Jun - 13 Jun, 2025London5 Days£4450Register →
07 Jul - 18 Jul, 2025Toronto10 Days£9750Register →
27 Aug - 29 Aug, 2025Barcelona3 Days£3725Register →
08 Sep - 12 Sep, 2025Dubai5 Days£4050Register →
20 Oct - 24 Oct, 2025Bucharest5 Days£4450Register →
10 Nov - 14 Nov, 2025Cape Town5 Days£4125Register →
17 Dec - 19 Dec, 2025Frankfurt3 Days£3725Register →

Why select this training course?

In the changing business world, constant factors are conflict and crises. Both internal and external crises change how businesses operate, and if not properly managed, they can degenerate into bigger issues that can cause the organisation’s collapse. However, leaders are expected to be able to adapt quickly to either avert or intervene during a time of crisis.

What are the causes of crises in the workplace?

In most cases, crises are relatively rare events. However, they commonly leave unpleasant consequences in the organisation when they occur. This necessitates being prepared for crises, especially regarding leadership action. Although there are several causes of crises, one of the common causes of crises in the workplace is controversial company development, such as reductions. According to findings, it was listed by most business owners as the highest cause of crises.

Asides from reductions, there are other logistical difficulties, especially for manufacturers and service providers, that can result in crises. Although most of these cases result from human activities, there is also the concept of natural disasters that can bring about unwarranted consequences.

How do crises affect organisational growth?

Both natural disasters and human error can bring about many crises in an organisation. The key to managing crises is preparedness; an organisation must have a tactical and strategic response to crises. However, despite the level of preparedness, major damages are still done to the organisation, especially in growth. Crises come in different stages, from the pre-crisis stage, warning, and the actual crisis.

At the point of crises, more managerial effort and resources are directed toward ending the crises causing a large gap in an operational capacity. As a result, major aspects of the organisation’s processes are usually halted, if not permanently crippling. Therefore, although organisations still feel the effect of the crises, a strong level of preparedness is needed to reduce the negative consequences.

This Rcademy Crises Leadership and Human Behaviour Certificate Training Course develops the capacity of personnel and industry leaders to exhibit effective leadership abilities during crises. There are different set of skills that needs to be developed and utilised by leaders during a period of crisis in the workplace. The different skills and strategic planning required to handle crises will be covered in the module of this course.

Who should attend?

This Rcademy Crises Leadership and Human Behaviour Certificate Training Course is especially important for personnel who play or are expected to play a major role in managing crises in the organisation. The course is recommended for the following set of professionals:

  • Risk managers who identify and assess various potential risks that can bring about crises in the organisation
  • Team leads are in charge of managing different team members to ensure coordination
  • Project managers who lead the implementation of projects, including the identification of crises during the implementation
  • Supervisors involved in overseeing the integration of team members overboard
  • Finance managers and accountants control the resources and treasury of the organisation
  • Board of directors who decide on behalf of the organisation
  • Any other professional interested in learning about Crises Leadership and Human Behaviour

What are the course objectives?

At the end of the Rcademy Crises Leadership and Human Behaviour Certificate Training Course, participants are expected to achieve the following objectives:

  • Be able to determine the probable effects of crises and how to avoid them
  • Be able to exhibit or demonstrate sturdy leadership by keeping emotions under control to proffer logical solutions
  • Plan based on available information about potential crises, including the different stages of crises management
  • Recognise and address dysfunctional behaviour, which is frequently brought on by crises
  • Lead people and organisations to a future beyond the crisis by developing a compelling, unambiguous vision
  • Create backup plans in case of future crises to avoid abrupt stoppage of operations
  • Recognise and reduce the role of the human component in crisis management
  • Have increased capacity for problem-solving, judgement, and risk management
  • Effectively communicate with all parties involved on best practices for exiting the situation as a team
  • Build resiliency and trust within the organisation by building capacity for crises management

How will this course be presented?

Rcademy makes use of a stellar learning methodology to deliver course content. This training course in Crises Leadership and Human Behaviour is fully curated to meet the demands of professionals. The modules contained in the course are widely spanned, touching on various aspects of crisis leadership and behaviours during such crises. Experts and professionals in this field are saddled with the responsibility of training learners by leveraging their years of experience.

Participants of this course are provided with a hands-on learning methodology, including an audio-visual teaching mode. The learners also get the opportunity to interact with the learning process using case studies, scenarios and other live forms of teaching.

What are the topics covered in this course?

Module 1: Overview of Crises and Human Behaviour

  • Introduction to Crises
    – Nature of crises
    – Emergencies
  • Human Psychology under crises
    – Individual behaviour
    – Collective behaviour
  • Dynamics of crises
  • Role of leadership
    – Before crises
    – During crises
    – After crises

Module 2: Crises Leadership and Innovation  

  • Leadership thinking
    – 5 Ws and H
  • Impact of external change
    – Regulation
    – Technology
    – Competitive positioning
  • Leadership theories and styles
  • Understanding of human behaviour
  • Strategic Success and Failure

Module 3: Communicating in a Crises

  • Identifying a suitable communication style
  • Creating skills of influence
  • Pitching ideas
    – Plans
    – Projects
  • Message clarity
  • Managing a team
  • Communication tools

Module 4: Logical Decision-Making   

  • Understanding instinct, intuition and reason
  • Decision-making processes
  • Mission-based leadership
  • Planning and operations
    – Individual efforts
    – Collective efforts
  • Hierarchical structure

Module 5: Team Building and Motivation 

  • Building a high-performance team
  • Identifying effective team behaviours
  • Identifying individual team member style
  • Meeting performance challenges
  • Identification of conflict
  • Managing conflict effectively

Module 6: Leadership During Crises 

  • Leadership skills
    – Pro-active crises management
    – Crises management organisation
  • Team management during crises
  • Team build-up
    – Cooperation
    – Collaboration
  • Crises communication
    – Stakeholder engagement
  • Team motivation
  • Self-reliance

Module 7: Managing Crises  

  • Cause and effect
  • Setting up a crises command centre
  • Risk management
    – Prevention
    – Response
    – Containment
    – Recovery
  • Business continuity and crises operations
  • Information gathering and management
  • Situational awareness

Module 8: Ethical Factors in Crises Leadership

  • Care for subordinates and their family
  • Self-care
  • Social responsibility
  • Knowledge learning process
  • Preparing for future crises

Module 9: Time Management and Prioritisation    

  • Principles of time management
  • Activities and output
  • Priorities
    – Urgent
    – Important
  • Managing pressure
  • Building resilience
  • Results Orientation

Module 10: Decision-Making and Problem-Solving  

  • Identifying crises
  • Diagnostic services
  • Generating options
    – Selection
    – Implementation
  • Alternate solution

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