Effective People Skills Training Course

Why select this training course?

People are every company’s greatest asset. This is why they must be treated well. Your business will witness a massive boost when people are treated rightly. However, the questions remain; how do you maximize the potential of people? How can you maximize the best from people? How can you instill a high sense of commitment in people? These questions are essential as they will help you recognize that you must acquire effective people skills to bring out the best in people.

What are people skills? Or are you thinking about how you can acquire and develop people skills as a manager? You do not need to bother anymore. Rcademy offers a training course on effective people skills to suit your needs. By opting for this course, your organization will benefit in many ways.

Indeed, organizations will witness increased efficiency among members of the different units in the organization coupled with an increased level of management and coordination of the people and various divisions of the business. There will also be a swift implementation of plans, goals, and objectives. In addition, there is improved goodwill of the organization in the eye of the public and improved public relations. This will lead to a sustainable improvement in terms of the growth of the business. The birthing of innovations in the office that will usher transformation in your organization is also made possible with an improved cordial relationship among the members of the different teams and units of the organization.

What are effective people skills?

Effective people skills are required to communicate and interact with people personally or professionally. It involves the ability to read people, predict their behaviors, and socialize and relates with them easily.

How do you use people skills in the workplace? 

To use people skills in the workplace, you must possess several soft skills such as communicative and interpersonal skills, emotional skills and team spirit, etc. To be effective, you have to listen more, be empathetic where necessary and interact with people professionally and personally.

By opting for The Effective People Skills Training Course by Rcademy, individual professionals will learn good communication skills and strategies and learn how to manage people from different organizational units. Also, they will develop and apply techniques to influence and motivate people. Furthermore, they’ll learn how to build influential and robust relationships with others. Rcademy will provide a wide range of training to help you take advantage of your company’s best talents.

Who should attend?

The EffectivePeople Skills Training Course by Rcademy is suitable for:

• Partners in consulting companies
• Senior Managers
• Aspiring Leaders 
• HR professionals
• Head of Divisions
• Product Managers
• Project Managers
• Secretary Generals and their deputies
• Directors of high-ranking offices
• Executive Assistants
• Administrators
• Senior officers at government agencies
• Politicians

What are the course objectives?

At the end of this Effective People Skills Training Course, trainees will be able to:

• Understand and apply the learned people skills at work
• Inculcate the essential interpersonal behaviors that foster good working relations in the office
• Exhibit a higher level of commitment, personal power, and improved productivity
• Understand the fundamental ways of communicating directly, honestly, and professionally
• Improve your emotional intelligence skills
• Understand why conflict occurs and different ways of handling them
• Acquire and apply skills on how to build relationships based on respect and trust

How will this course be presented?

Rcademy designed this course with comprehensive varying modules and subjects. Professionals and experts teach this course in relevant fields like Human Resource Management and other related fields. Thus, the teaching will be carried out in two different forms: classroom and practical sessions. The participants will be given tasks and projects, and they will be divided into groups. This is targeted at fostering positive interactions between the trainers and the participants and among the participants. Roleplays will also be an integral part of this training course. Rcademy designed this course in line with the Learn, Apply, Discover, and Understand model to aid the learning process.

As stated above, people skills are essential to the success of every organization and profession. Hence, this course is designed to acquaint you with skills that help you recognize and harness the potential embedded in people. This course is designed in partnership with experts and professionals to initiate training sessions that will bring you accurate knowledge about the people you are working with and how to make the best out of them and make them the best.

Top management, business leaders, and high-ranking resource persons have highlighted that people skills are of utmost importance, even more than technical and business skills. This is highly rewarding for your business. This is what the course seeks to expose to you.

What are the topics covered in this course?

This course covers various topics that concern Effective People skills.

Module 1: The Essential Interpersonal Skill

• Meaning of interpersonal skills
• The art of person-to-person communication
• The impediments to effective communication
• The dynamics of non-verbal communication

Module 2: The Models of Active Listening 

• The core styles of communication
• How to prepare and deliver motivational speeches?

Module 3: The Art of Building and Sustaining a Winning Team 

• The evolution of the TRUST factor
• The idea of avoiding the collision phenomenon
• A change of heart

Module 4: Interpersonal Dialogue 

• Definition of interpersonal dialogue
• The core principle of interpersonal dialogue
• Understanding the power of negative behavior in a team

Module 5: Understanding the Dynamics of Teams and Groups

• Overview of the performance of the high-performing teams and traditional workgroups
•  Understanding the core elements of high-performance teams
•  Case studies
•  The study of the stages of team building and team growth
•  Evolution of team member styles
•  Leveraging on the team player styles that are existent in your team/organization

Module 6: People Management

• Anger management
• Motivation and instilling belief
• Talent management
• Negotiating and lobbying

Module 7: Managing People’s Sentiment

• Politically
• Economically/Financially
• Religious beliefs
• Social activities and addictions
• Interests, fears, commitments, and superstitions
• Ethnic and racial background
• Literacy level

Module 8: Understanding Teamwork and Collaboration

• The art of giving and receiving effective feedback
• How to deal with conflict constructively?
• Understanding conflicts
• Maintaining and enhancing team creativity
• Signs of conflict between people in an organization

Module 9: Understanding of Conflict Resolution Mechanisms 

• Conflict resolution and management skills
• The idea of employing the win-win mechanism to resolve conflict

Module 10: Understanding How to Increase Personal Productivity

• Understand the art of growing your productivity
• Growing and developing your power and control over emotional matters
• Achieving emotional intelligence and excellence through inner mastery
• Prioritizing personal and career activities
• Building personal integrity and a sense of direction
• Creating a strategic plan for life and career