HR Basics for New HR Professionals and Managers Training Course

Why Select This Training Course?

Human resources professionals and managers play vital roles in the management and administration of a company. They serve as the overseers of the HR department in every company. They ensure that the tasks and duties assigned to members of their HR teams are carried out. They also connect employees and management, including consultations and insights on crucial management issues.

The Rcademy HR Basics for New HR Professionals and Managers Training Course offers attendees a modern and comprehensive overview of the functions and activities of the HR department. They will be equipped with the latest techniques and tools for effectively managing personnel under their supervision. The course will explore core competencies, from examining relevant HR skill sets to conducting recruitment and exit interviews. Focus is also given to the various roles of HR managers and professionals in a 21st-century post-COVID workplace.

What are the Qualifications of an HR Professional?

Human resource professionals are experts who work together in teams or individually to oversee the activities that support a company’s employees. HR professionals work and interact with staff at all levels to meet their satisfaction and welfare. They also serve as intermediaries between members of staff on one part and their employers on another part. They also mediate between conflicting members per the organisation’s disciplinary framework.

As critical players in an organisation, potential employees need to possess certain qualifications, some of which include:

1. A foundation in Human Resource Management.
2. A bachelor’s degree in Human Resource Management or related courses such as finance, marketing, information technology, and accounting.
3. Masters of Business Administration (MBA).

What are the Responsibilities and Duties of HR Managers and Professionals?

Understanding the roles of an HR professional can enable one to decide if it is best fitted to their aspiration. Below are some of the responsibilities and duties of human resources personnel:

1. Creating Organisation Policies: The HR department is responsible for developing and implementing policies that ensure compliance with extant labour laws and regulations. These internal workplace policies help highlight ethical practices, appropriate dress codes, workplace behaviour, and attendance. They also publish these guidelines in employees’ handbooks, offering them easier access.
2. Supporting Employees’ Professional Development: The HR department provides employees with continuing professional development services. This comes in the form of seminars, conferences and retreats. They also notify employees of available opportunities and how to access them, all geared towards helping employees develop the necessary skill sets.
3. Rendering Disciplinary Actions: Subject to powers conferred on them in the organisation’s manual, HR department enforces workplace policies by initiating disciplinary actions against erring members who fail to comply with extant rules and regulations. They implement these policies and guidelines fairly across the organisation. The actions against erring members range from suspension, rendering restitution, and warnings.

Who Should Attend?

The following individuals should partake in this Rcademy HR Basics for New HR Professionals and Managers Training Course:

• Managers and supervisorstasked with overseeing the smooth running of an organisation.
• Team leads and professionals responsible for creating an effective, healthy, productive workplace for team members to execute ideas and implement strategies.
• HR administratorstasked with organising and maintaining personnel records of employees, preparing HR documents and preserving the internal HR database.
• HR advisorscharged with counselling the organisation on actions and plans to be taken on personnel management.
• Senior leadersvested with leadership roles and managerial responsibilities.
• Business ownersresponsible for building a healthy and efficient workplace environment.
• HR business partners responsible for developing and implementing a company’s HR schedules, ensuring the alignment of HR operations with the company’s objective.
• HR managers tasked with designing and implementing training plans, managing HR teams, and ensuring that their operations comply with the company’s regulations.
• Operations managerswho are responsible for supervising operational activities at all levels of an organisation, including hiring and training staff.
• Anyoneinterested in learning relevant human resource management skills.

What are the Course Objectives?

The Rcademy HR Basics for New HR Professionals and Managers Training Course is designed to aid participants in achieving the following outcomes:

• Learn about the significance of human resource management in a company
• Recognise the responsibilities and benefits of a human resource manager
• Identify the ways to maximise the value of employees and ensure optimal productivity
• Support and facilitate employees’ safety and health welfare
• Develop a flexible and resilient workforce
• Hire, support, train, retain, and mentor top talents
• Align employee goals with the organisation’s objectives and ensuring they are achieved

How will this Course be Presented?

This course is participant-oriented and is curated to meet participants’ expectations and develop their knowledge and skills. Several practical approaches and techniques are employed to ensure constant and active learning by the participants. Renowned professionals in the field deliver the course with reasonable years of practice and experience. The course modules are derived from in-depth, extensive, relevant research on the subject matter.

The Rcademy HR Basics for New HR Professionals and Managers Training Course includes practical and theoretical learning by providing participants with slides, lecture notes, case studies, video presentations, and real-life scenarios. Participants will also partake in quizzes, seminars, and mock sessions, and a platform is created for obtaining feedback from participants and confirming their optimal satisfaction.

What are the Topics Covered in this Course? 

Module 1: Basics of Human Resource Management 

• Overview and definition of terms
• The evolution and history of human relations
• The structure of the HR department
• Difference between operations manager and HR manager
• Challenges of HR professionals
• Benefits of having an excellent HR manager
• Obligations of human resource personnel

Module 2: 3 Rs: Recruiting, Rewarding and Retaining Employees

• Recruitment process: types and selecting the appropriate one
• Retention strategies
• Social media recruitment
• Assessment and development centres
• Pay and reward; compensation and benefits
• Induction for new employees
• Utilising aptitude tests and behavioural psychometric analysis
• Introducing the total reward concept

Module 3: HR Training and Development

• Training requirements
• Soft skill enhancement
• Emotional intelligence
• Identifying skill gaps
• Performance monitoring and evaluation
• Advantages of performance appraisal

Module 4: Importance of HR Professionals and Managers

• Achieving the goals of the company by managing productivity
• Efficient negotiation and operational cost reduction
• Personnel placement and assignment
• Corporate decision-making
• Strengthening employer-employee relationship
• Resolving workplace issues and conflicts in an unbiased manner
• Creating a healthy workplace culture
• Creating training and development programmes
• Coaching and mentoring
• Team building
• Leadership
• Organisational development
• Recruiting and hiring

Module 5: Managing Conflict and Stress

• Techniques of conflict management
• Eliminating bias in conflict management
• Mental health management
• Scheduled therapies
• Stress
• Techniques of stress management
• Causes of workplace stress
• Reducing stress

Module 6: HR Planning, Learning, and Ethics

• Integrated human resource strategies
• Forecasting personnel requirement
• Optimising resources utilisation
• Systematic employee promotion
• Control measures and resource availability
• Human resource gap: identification and resolution
• Human resource management ethic and professional conduct
• Continuing personal development (CPD)
• Development and training intervention

Module 7: Current HR Trends

• Definition and effects of diversity on human resource
• Cultural diversity
• Information system
• Gender diversity
• Workplace violence
• Dealing with diversity in a multicultural world
• Remote/hybrid working model

Module 8: Employee Support and Welfare

• Recognising and managing employee problems
• Introducing workplace mediation
• Employee well-being
• Grievance and conducting workplace investigations
• Employee assistance programmes
• Exit procedures and exit interviews
• Dignity-at-work, harassment, and bullying

• Dignity-at-work, harassment, and bullying

Module 9: Skills Required of a Human Resource Manager

• Management and leadership skills
• Motivating and consulting skills
• Strong interpersonal skills
• Technical knowledge
• Effective communication skills
• Integrity and accessibility
• Strong interpersonal skills
• Strong analytical skills

Module 10: Sectors of HR Manager Service

• Governance
• Internal affairs
• External relations
• Manufacturing
• Hospitality
• Enterprise and management companies
• Healthcare and social aid
• Technical and scientific systems

Module 11: Performance and Administration Management

• Monitoring and reporting
• Introduction to HR database and computer systems
• Absence management
• Dealing with poor performers
• Performance management in a diverse and multicultural environment
• Administration and business support
• Appraisal systems and feedback

Module 12: Factors to Consider for Recruitment

Internal factors

• Hybrid or remote working model
• QWL
• Pay package
• Company size and reputation
• Organisational workplace culture
• Growth environment and facilitation
• Organisation’s product

External factors

• Social & economic
• Employment rate
• Condition of the labour market
• ST/SC reservation
• Information system
• Demand and supply