Certified Quality Process Analyst

Why select this training course?

Who are certified quality process analysts? They are regarded as professionals who aid and work under the surveillance of quality engineers or supervisors, who analyze and provide solutions to quality-related problems and engage in quality improvement projects. Generally, a certified quality process analyst is any person who is equipped and looking to improve on the necessary skillset and knowledge of quality tools and processes.

What is the role of a quality analyst?

The primary role of a quality analyst is to examine and test the composition of products and the extent of their functionality to ensure they meet stipulated compliance standards.

Is quality analysis a good career?

Indeed, there is an increasing demand in the labor market for quality analysts, especially by production and manufacturing companies, to ensure the sustainability of customer satisfaction.

The Certified Quality Process Analyst Training Course by Rcademy exposes participants to the purpose of quality planning and the cost of quality categories. It also broadens the horizon of knowledge of participants on the need for document control and how to identify the difference between standards, requirements, and specifications.

Who should attend?

The Certified Quality Process Analyst Training Course by Rcademy is a great fit for several ranges of people, especially those who constantly assist quality engineers and whose responsibility involves a contribution to the project undertaken by these engineers. The course is ideal for the following set of personnel:

• Quality engineers who are responsible for ensuring the standard quality of products and services
• Quality process analyst whose responsibility is to ensure that planning, design, and execution of test plans and process plans is done effectively
• Process coordinators who are responsible for analyzing and streamlining the production and manufacturing processes of an organization
• Project managers who are responsible for planning, procurement, and execution of a project in the industry where they function
• Process improvement specialists who are responsible for the evaluation of the company’s performance of various procedures and are required to observe and read quality reports to ensure effective production
• Supervisors who are responsible for regulating, managing production, and management in the several industries they work
• Any other personnel who are interested in learning the process, the practice of supervising production, and reading quality reports

What are the course objectives?

The Certified Quality Process Analyst Training Course by Rcademy aims to help participants to:

• Understand how to identify basic descriptive statistics, the use of test statistics, and how to differentiate variants of sampling characteristics and measurement system
• Learn the improved skill set that provides opportunities for participants in modern business environments and industries
• Apply the knowledge and expertise to decipher the impact of internal customers and suppliers on the products and services of the industry
• Learn and understand the practical skills and knowledge necessary in areas of process control development, error proofing, performance metrics, statistical analysis, and process design review
• Learn the skills employed in identifying failure mode and effects analysis (FMEA)
• Apply an in-depth understanding of relevant concepts and methodologies in the quality process
• Apply advanced skillset to qualify paraprofessionals in representing quality engineers in the process and supervision of manufacturing
• Apply and interpret improvement models and quality management tools
• Discover improved critical thinking, problem-solving, analytical, and attention to details skillset
• Understand how to implement and monitor test scripts to identify their reliability, performance, and quality of service
• Learn how to identify and solve defects in the production process
• Learn how to create an environment of trust between quality process analysts and internal and external customers

How will this course be presented?

This course is designed solely to be participant-oriented. Therefore, the course is provided using different mediums and methodologies to satisfy the learning needs of participants. Being an advanced certification, this course is taught and delivered by well-versed and experienced professionals. Also, each module provided by this course is relevant and cuts across a large area of the subject matter.

The Rcademy course on certified quality process analysts tilts towards practical learning by ensuring participants garner relevant experience. The course uses case studies and scenarios to apply theoretical principles and concepts learned to real situations. Furthermore, to ensure proper communication between participants and this learning platform, a medium is created for constant feedback and review of lessons and suggestions to satisfy the learning needs of participants.

What are the topics covered in this course?

Module 1: Background 

• Definition of a quality process analyst
• Requirements for Becoming a certified quality process analyst
• Relevance of a certified analyst in industries
  –  Consulting/auditing
  – Energy
  – Financial
  – Engineering
  – Manufacturing

Module 2: Quality Concepts and Tools

• Quality planning
• Standards, requirements, and specifications of quality
• Cost of quality (COQ)
• Quality documentation
• Quality Audits
  – Forms of audit
  – Components of audit
  – Roles and responsibilities of audits
• Quality tools
  – Cause and effect diagrams
  – Flowcharts (process maps)
  – Check sheets
  – Pareto charts
  – Scatter diagrams
  – Control charts
  – Histograms

Module 3: Dynamics of Teams

• Types of teams
• Team-building techniques
• Roles and responsibilities of teams
• Conflict resolution of teams
• Training and evaluation

Module 4: Identification of Problem-Solving Techniques & Improvement

• Improvement models
• Process improvement techniques
  – Six Sigma
  – Learn
  – Benchmarking
• Project and quality management tools
  – Basic quality management tools
  – Project management tools

Module 5: Data Analysis

• Definition of terms in data analysis
  – Basic distributions
  – Concept of probability
• Concepts of reliability
  – Mean time to failure (MTTF)
  – Mean time between failures (MTBF)
  – Mean time between maintenance actions (MTBMA)
  – Mean time to repair (MTTR)

• Measurement scales
• Data types and data collection methods
• Sampling
  – Characteristics
  – Methods of sampling
  – Rational subgroups
• Measurement system analysis

Module 6: Statistical Process Control (SPC)

• Control limits and specification limits
• Control charts
  – Attributes data
  – Variables data
• Process capability measures
• Common special cause variation
• Data graphics

Module 7: Data Quality Dimensions

• Integrity
• Consistency
• Timelines
• Uniqueness
• Validity
• Currency
• Completeness

Module 8: Advanced Statistical Analysis 

• Regression and correlation models
• Hypothesis testing
• Design of experiments (DOE)
• Analysis of variance (ANOVA)

Module 9: Customer-Supplier Relations

• Internal and external customers and suppliers
• Methods of customer satisfaction
• Systems for approval of products and process
• Management of supplier
• Identification of material, status, and traceability

Module 11: Corrective and Preventive Action (CAPA)

• Corrective action
  – Identification of the problem
  – Containment of problem
  – Determination of the causes of the problem
  – Solutions
  – Verification of the implementation of the solution
• Preventive action
  – Data tracking and patterns
  – Failure mode and effects analysis (FMEA)
  – Review of products
  – Process monitoring reports