Effective Business Communication Skills Training Course

Why select this training course?

Communication skills are essential parts of our daily lives, and everyone needs to have a reasonable mastery of these skills. This is more so for professionals whose careers depend on relating to others and communicating their thoughts. Nevertheless, as necessary as these skills are, not everyone is naturally adept at using them. Are you searching for how you can learn communication skills in business? Which course is best for communication skills? What are the most effective communication skills? This training course on effective Business Communication skills by Rcademy will answer all your questions and more.

Professionals in the business world need Business Communication skills to become more effective at communicating with others. The Effective Business Communication Skills Training Course by Rcademy contains lessons and proven tips on becoming a better communicator. Learning and adapting to these skills will increase your efficiency in your profession.

What is business communication?

Business Communication is the professional interaction between the management and employees of an organization. It also involves communication between a company or organization and the general public, government, agencies, other organizations or companies, etc., strictly on business-related matters.

What are the seven Cs of business communication?

The seven Cs of Business Communication is principles and guidelines required for effective written and spoken communications along business lines. They include clarity, correctness, conciseness, courtesy concreteness, consideration, and completeness.

When professionals register for The Effective Business Communication Skills Training Course by Rcademy, their organizations derive several benefits. These include highly-trained employees working efficiently, a serene work environment with a motivated workforce, productive teams with team members who achieve better results through unhindered communication, charismatic employees with excellent spirit, and better relations with their customers as a result of smooth communication within and outside the organization, flexible employees who can adapt to difficult situations and produce excellent results, and higher rates of success in projects within different teams and divisions. Most people who take this course are professionals looking to improve their work efficiency. However, some also take the course because the certification will boost their Curriculum Vitae and improve their professional status.

Who should attend?

Professionals in different fields of business should attend The Effective Business Communication Skills Training Course by Rcademy, including –

•    Executive heads
•    Team leads or department heads
•    Customer support officers
•    Secretaries and receptionists 
•    Administrative assistants
•    Communication professionals
•    Trainers or teachers
•    Other business professionals

What are the course objectives?

The objectives of The Effective Business Communication Skills Training Course by Rcademy are to enable professionals to:

• Know how to convey their ideas in articulate ways
• Learn how to influence others within their professional space.
• Learn to communicate in ways that drive organizational effectiveness
• Communicate in ways that motivate and inspire action
• Establish rapport and build relationships with others
• Know how to choose the right words to express themselves in different settings
• Work on the flaws in their communication style
• Become more confident in their communication skills
• Acquire skills needed to make non-verbal communications and understand them
• Use verbal and non-verbal communication techniques to achieve smoother communication within their professional and personal lives

How will this course be presented?

The practical Business Communication skills training course by Rcademy is curated with the best topics to teach communication. The course will use internal and external factors to communicate within the business space. Experienced tutors with years of experience in communication and teaching will be in charge of the course. The classes will be online with literary and video resources to drive home the lessons.

As a student, you can learn by gradually applying what you are taught throughout the training. This will allow you to gain better mastery of the skills and use them confidently. The course is divided into modules, each explaining different aspects of Business Communication. After each module, you can test your understanding of the lessons by applying the skill taught in a real-life setting. Gradually, you can build your way to gaining proficiency before your certification.

What are the topics covered in this course?

The practical Business Communication skills training course by Rcademy consists of the following topics:

Module 1: Overview of Business Communication

• Introduction to communication
• Types of communication
• Basic components of communication
• What is Business Communication?
• Methods of Business Communication
• Significance of Business Communication

Module 2: Communicating Ideas

• Developing content ideas for different situations
• Preparing and organizing content ideas for presentation
• Delivering your thoughts before an audience
• Methods of presenting ideas

Module 3: Common Communication Problems

• Identifying the common communication problems in the workplace
• Common communication problems in virtual working environments
• Understanding contextual meanings and linguistic barriers
• Overcoming communication problems in the Workplace

Module 4: Networking Skills

• Meaning of networking
• Overview of networking skills in the corporate world
• Popular types of networking skills
• Importance of having networking skills
• Listening skills and the importance
• Questioning skills and importance
• Forming personal alliances within the business space
• Maintaining professional relationships

Module 5: Written Communication

• Writing skills
• How to develop good writing skills
• Writing emails, reports, and other official texts
• Tips to improve your writing
• Avoiding miscommunication and misconstruction of intent

Module 6: Writing a Business Report

• Meaning of business reports
• Classes of business reports
• Preparing business reports
• Use of visual aids, graphs, and infographics
• Documentation and presentation of business reports
• Inculcating feedback into reports

Module 7: Non-Verbal Communication

• Overview of non-verbal communication
• Types of non-verbal communication
• What is body language?
• Understanding the meaning of gestures
• How to use non-verbal communication effectively

Module 8: Verbal Communication

• Overview of verbal communication
• Common types of verbal communication
• Face-to-face conversations
• Phone conversations
• Audio and video conferences
• Using the right tone and language when communicating
• Attitudinal characteristics to employ when communicating verbally during business

Module 9: Communicating with Customers or Clients

• Establishing a rapport with the customer
• Choosing the right words and tone
• Negotiation and closing deals

Module 10: Use of Modern Communication Tools and Gadgets

• Overview of traditional communication tools
• Overview of modern communication tools
• Types of communication tools
• Benefits of using communication tools
• How to use these tools and gadgets
• Standard communication tools used in the digital age

Module 11: Tips on Being a Skilled Communicator

• Who is a skilled communicator?
• How to Become a skilled communicator
• Respecting differences in communication styles
• More tips on communication