Interviewing Skills Training for Managers

Why select this training course?

Interviewing skills are the most important aspect for managers to work with the right people and skills to achieve the desired results. Without such skills, managers will rely on luck to find the right talent. The Interviewing Skills Training will help managers develop various behavior-based methods and techniques to find the right or best candidate each time they conduct interviews. There will be a lot of interactive assignments and practical examples to help managers prepare for interviews that will uncover the right job attitude and obtain only the best-performing candidates.

How do you improve interviewing skills of hiring managers?

Most candidates come to an interview prepared through practicing conversation, controlling their communication, and doing mock questions, but do the managers prepare? Yes, the managers can also prepare for an interview and improve their interviewing skills significantly by doing the following:

– Getting a training course

– Researching the past work of the candidate and background information

– Practising interpreting body language

– Answering follow-up questions correctly

– Acknowledging great answers

Interviews are not meant to be interrogations, and the skills to interview candidates can be learned through this training course.

What will be included in this interview training?

There will be a lot of practicing and practical evaluation of the interviewing skills. We cannot cover what will be included in this training course exhaustively here, but the core of this training will involve:

• Functional knowledge of interviewing, the how and why, including technical training such as understanding organizational values and how to keep in line with them
• International practice in interviewing, including legal and illegal questions that can be asked in an interview
• Dealing with bias and how to handle it unconsciously
• Candidate experience and impression

The Interviewing Skills Training for Managers by Rcademy will give details on how to conduct interviews professionally, from drafting the best job description to ensuring you pick the right candidate. It will cover the in-depth process of developing interview questions and understanding various personalities’ character traits.

Who should attend?

The Interviewing Skills Training for Managers by Rcademy is ideal for:

• Recruitment managers
• Human resources professionals
• Entrepreneurs
• Evaluation officers
• Managers
• Supervisors
• Job description creators
• Strategic resources managers

What are the course objectives?

The aims of The Interviewing Skills Training for Managers by Rcademy are to train candidates to be able to:

• Create job descriptions
• Handle interviews professionally
• Understand how to overcome obstacles in interviews
• Confirm the right candidates through active participation in communication
• Develop discipline finding before interviews
• Develop an approach to devising the structured interview guidelines
• Prepare for and control interviews
• Avoid common mistakes made in interviews
• Follow the right procedures when interviewing candidates
• Use effective techniques to interview candidates
• Apply behavioral-based interviewing methods

How will this course be presented?

This training presentation involves using up-to-date techniques to improve your interviewing skills. Some of the methods that will be used include theoretical coverage of the best and most successful interviewing processes and philosophies and assessing your oral and body language communication skills. You will also be trained on developing real questions and their delivery methods. The design of this training course ensures that you leave the training with the necessary tools to make a great hiring decision.

Participants will be required to attend sessions that will be both peer lead and mentor lead to ensure they understand the interviewing process. All participants will be trained on documenting their interviewing process and criticized accordingly by the trainers. Samples of interview questions will be submitted after every training session to ensure that the participants can apply the knowledge acquired practically.

What are the topics covered in this course?

Module 1: Introduction to the interviewing process

• Listening skills for interviews
• Body language
• Listening skills for question preparations
• Congruent communication
• Questions formulation
• The STAR approach
• Competency tests
• Job analysis

Module 2: Spotting the right person

• What to tell candidates
• Interviewing internal candidates
• Getting the candidates to open up and give important information
• Using different questions to get past the reluctant candidate
• Developing the right rapport
• Assessing each person uniquely
• Organization analysis

Module 3: Creating hiring criteria

• Avoiding discrimination and legal issues
• Developing essential interviewing skills
• Planning for the interview
• Probing all the information on the background checks
• Recognizing the red flags
• Ensuring a conducive environment for questioning
• Asking important questions
• Understanding personalities and creating unique interview questions

Module 4: Skills practice

• Reading and telling non-verbal cues
• Approaching candidates the right way
• What rapport can do
• How to answer the candidate’s questions
• Active listening
• Employing various communication techniques
• Understanding what the candidate is trying to say

Module 5: Interviewing and evaluating different candidates

• Representing your organization’s needs
• Rejecting the wrong candidates
• Introducing the candidates to the company’s culture
• Textual analysis
• Evaluating the candidate after the interview
• Understanding their body language
• Understanding the cost of hiring a bad candidate

Module 6: Preparing the evaluation criteria

• Weighing the response and reaction
• Assessment templates that can lead to the right candidate
• Questions structure
• Reducing interview biases
• Scoring different response
• Person specification criteria

Module 7: Acing the interview skills

• Types of discrimination that occur
• Safer recruitment
• What to ask
• Data protection
• Adjustments and compromises
• The law

Module 8: The correct use of questions

• Types of questions
  – Factual questions
  – Open-ended
  – Questions on feelings and opinions
  – Close-ended
• Acceptable and unacceptable questions
• Imaginative questions
• Key areas of asking a question
• Exploratory questions
• Having the right tone when asking questions
• Questioning their “questions.”

Module 8: Concluding and overview of interview training

• Impressions matter, and how to make a good one for your company
• Importance of reflecting after the interview
• Learning to be proactive in skill acquisition
• Understanding how to analyze interview questions
• The importance of listening techniques
• Creating rapport even after the interview
• Getting effective responses by using powerful communication techniques