Certified Professional Change Management (CPCM) Training Course

Why select this training course?

Change is a vital aspect of managing any organization; businesses need qualified personnel to manage change processes. Knowledge and skills in executing change are essential and are currently in demand as employers try to keep up with growing changes and competition within the job industry.

What is the ADKAR model of change management? 

Change is inevitable in running a company, and companies must adopt strategies focused on mitigating change impacts. Over time, change management has been employed, and companies have used various models to address change. One such model is the ADKAR change management model. It includes:

• Awareness: This is a recognition of the areas where changes are required and why they are needed
• Desire: The company must have the required motivation to effect that change
• Knowledge: It is not enough to understand why change is required; it is also vital that the company knows how to implement it
• Ability: Organisations looking to effect change must also execute new behaviors and skills vital to make the change happen
• Reinforcement: This involves the reinforcement of change by organizations and individuals to ensure that it is maintained

What are the fundamental principles of change management?

The principles of change management are guidelines or frameworks that companies follow to effectively manage transitions, disruptions, and changes within their company. Change can either be internal, like transitioning to a new software platform for the company, or external, like new industry trends. Managing these processes require abiding by established change principle such as understanding change, planning for change, executing change, communicating change, and consolidating change.

The Rcademy Certified Professional Change Management (CPCM) Training Course provides participants with an understanding of change management and the various tool deployed in managing change. Focus is also given to how to manage the impacts of change, addressing change failures, change adversity, and organizational changes. Participants will also learn about various approaches to successful change management, such as individual adaptations, managerial advancements, and change impact analysis. The course contents are drawn from in-depth research and geared towards helping attendees become change management experts at various levels of their organization.

Who should attend?

The Rcademy Certified Professional Change Management (CPCM) Training Course is suitable for several people, particularly those whose functions require them to oversee a company’s or any enterprise’s administration. The following individuals should undertake the course:

• Change managers: tasked with overseeing the impacts of change, lowering the negative impacts of change, and maximizing benefits for the organization
• Program managers: charged with monitoring and coordinating functions between various projects
• Business managers: tasked with monitoring and heading operations of business enterprise, developing and implementing business strategies, and evaluating business performances
• Operations Managers: responsible for hiring, training, and supervising employees and also developing strategies to boost efficiency and productivity
• Company directors: tasked with overseeing the management of a company, its financial operations, investments, and ventures
• Stakeholders: responsible for offering guidance and supervising the administration of the company
• Change approvers: charged with approving and validating change requests before confirmation by the change manager
• Ops Managers: tasked with maintaining the running of systems daily
• HR managers: charged with supervising administrative functions connected to a company’s personnel, designing recruitment plans, executing them, and hiring new employees
• Every other person interested in learning about the tenets of change management

What are the course objectives?

The Rcademy Certified Professional Change Management (CPCM) Training Course aims to help participants achieve the following:

• Understand the principles and concepts of change management and how to develop change management plans
• Recognize the various approaches to change and how to manage them
• Understand how change impacts the administration of a company and how to overcome change failures
• Identify growing trends within the global market and how to calibrate the company’s objectives to adapt to change
• Learn about the different elements of individual change
• Learn how to conduct change assessments to define change
• Learn about change management theories
• Recognize the various ways to manage the adverse consequences of change
• Learn how to identify suitable change models and how to design strategic change plans

How will this course be presented?

The content of this course is curated to satisfy participants’ quest for knowledge and skill acquisition; it is participant-oriented. For adequate and proper learning, several methodologies are employed to guarantee the learning and satisfaction of participants. Experts in this field give tutorials using well-researched and in-depth individual content modules on the subject matter.

The Rcademy Certified Professional Change Management (CPCM) Training Course comprises theory and practical learning by providing lecture notes, slides, mock interviews, seminars, case studies, and a platform for reverting lessons learned.

What are the topics covered in this course?

Module 1: Introduction to Change Management

• Definition of change management
• Types of change management
• Overview of CPCM
• Benefits of change management
• Designing a Strategic imperative
• The downsides of change
• Evaluating organizational readiness
• Challenging the status quo

Module 2: Change Management Tools

• Culture mapping
• The ADKAR model
• Process/flowchart maps
• Force field analysis
• Gantt charts
• Stakeholder analysis
• Lewin’s change model
• Selecting a change management tool
• Kotter’s 8-step change model

Module 3: Techniques to Change

• Team change
• Lead change
• Individual change
  – Five components of individual change
  – The “people” aspect of change
• Organisational change
  – Why change is needed
  – Organisational readiness

Module 4: The Roles of the Change Agent

• Building momentum
• Resilience
• Communicating change
• Identifying and monitoring other change agents
• The change agent toolkit

Module 5: Harmonising and Aligning Leadership

• The change leader’s view of success
• Designing a change vision
• The change management dashboard
• Creating a change management team
• The duties of the change management team

Module 6: Change Impact and Analysis

• Directing change
• Exploring change failure
• Addressing challenges
• Guiding change
• Planning and evaluating changes
• Change principals
• Perspectives and responses
• Impacts and issues
• Point-of-views and responses
• Communications
• Maintaining change

Module 7: Managing Problems

• SWOT analysis
• Making decisions
• Evaluating and selecting solutions
• Problem-solving models and toolkits
• Planning and organizing

Module 8: Organisational Change

• Process mapping
• Stakeholder engagement
• Risk management
• Identifying areas of improvement
• Business transformation stages
• Aligning the company’s structures and job roles
• The factors for success
• Operating new changes
• Implementing change

Module 9: Change Management

• The change cycle
• The pace of change
• Overcoming resistance
• Human reaction to change
• Adapting to change
• The four-room apartment
• The techniques for dealing with anger

Module 10: Theories and Models of Change

• The Bridges Change model
• Jansen change model
• Conner change model
• Establishing goals and objectives
• Satir change model
• The Deming cycle
• Nudge’s theory of change