Mediation and Conflict Resolution Training Certification

Why select this course?

We live in a world full of conflict. There aren’t many who can say they’ve never argued with another human being. In an argument, it’s not dangerous or frightening to become involved, but it’s scary not knowing how to get out of it. In this course, you get to learn about the stages of a conflict, the approaches to resolution, the different outcomes, and much more.

As a result, mediation is an effective method for settling a wide range of conflicts. It can be found in many settings as a social and professional tool. Some people have made mediation their life’s work and a full-time career. This course may not have enough information to qualify you as a mediator. Still, it will give you a better understanding of the subject matter, the area of influence, and the key points that may come in handy when resolving a conflict with another individual or in your day-to-day activities.

What does this course entail?

In today’s society, resolving disputes can take numerous forms, from international to political to industrial, from peacekeeping to social. The process of mediation is among the most crucial. After completing this course, you will be able to select and direct a mediation procedure. You’ll get additional information about how to resolve conflicts in the workplace and elsewhere in the globe. For students to successfully finish this MOOC, they will need to have a fundamental comprehension of negotiation. The “Negotiation Fundamentals” massive open online course that we provide is a wonderful place to begin. Students interested in pursuing careers as impartial third parties court-appointed mediators can enroll in a program that offers a certificate in mediation and dispute resolution. Students will gain experience mediating conflicts using role-playing scenarios and case studies.

Why is Mediation and Conflict Resolution Training Certification essential? 

Mediating conflicts and healthy coping with issues helps to keep relationships intact and prevents them from spiraling out of hand. Mediation training enlightens us on the complexities of human nature and behavior. When you use mediation, it’s almost as if you and your opponent are playing for the same team. You choose to collaborate to find a solution to the problem rather than argue with one another. It is possible to sidestep a drawn-out legal struggle by employing a collaborative strategy during mediation. Mediation is another way to get to the bottom of the problems plaguing your company. By sharing knowledge, parties can improve their understanding of challenges that arise in the workplace. Through mediation, you will be able to develop your solution. A neutral third party assists in reaching an agreement favorable to both.

On the other side, peace and conflict studies concentrate on a broad range of themes, such as human rights, conflict theory, and nonviolent forms of protest. In addition, the so-called “soft skills” of communication, self-awareness, and critical thinking are cultivated throughout this study. Consequently, the individuals who can mediate conflicts most successfully are empathetic, non-judgmental, patient, tenacious, positive, trustworthy, wise, and inventive.

The Mediation and Conflict Resolution Training Certification by Rcademy is designed to teach participants the skills and techniques needed to effectively resolve disputes and conflicts. Upon completion of the training, participants will earn a certification demonstrating their competence in mediation and conflict resolution. This certification will be valuable for professionals in various fields, including law, human resources, and organizational management.

Who should attend?

The Mediation and Conflict Resolution Training Certification by Rcademy is ideal for:

• Psychologists
• Psychiatrist
• Teachers
• Pedagogues
• Workers in the Social Services
• Doctors and Nurses
• Nurses
• Parents
• Academician
• Students
• Individuals who are interested in mediation

What are the course objectives?

The objectives of The Mediation and Conflict Resolution Training Certification by Rcademy are to enable participants to be able to:

• Understand the causes and diagnoses of conflict listed here.
• Learn concepts and jargon
• Develop basic requirements for a conflict to be resolved
• Develop remediation strategies
• Create policies and legislation
• Understand the process of overpowering adversity
• Develop the ability to communicate effectively

How will this course be presented?

To make these courses available to students, Rcademy uses a variety of cutting-edge and proven ways. All the panelists in this session have a wealth of experience and information to share. As a result, your instructors will draw from their personal experiences to teach you vital industry skills. Various media, including videos and presentations, will enhance the learning experience. Attendees can practice what they learned in this course in real-world circumstances.

What are the topics covered in this course?

Module 1: Alternative dispute resolution

• Alternative dispute resolution (ADR): what is it?
• An Overview of alternative dispute resolution
• Dispute resolution procedures
• Alternatives to arbitration in a dispute

Module 2: Negotiation: interest-based vs positional based

• What is negotiation
• How to solve problems based on interest
• Understanding positions versus interests
• Efforts to improve your negotiation skills
• Dispute resolution terminology glossary

Module 3: Introduction to Mediation

• Getting a grip on mediation
• Term definitions
• Is mediation a good option for conflict resolution?
• Mediation from the inside out
• What is mediation, and what is it used for?
• What you should know about mediation
• The mediator’s role
• What you should know about mediation
• A mediator in the making

Module 4: The mediation process

• Phases of mediation
• Preparation
• Introduction
• The mediation process
• Intervening as a mediator

Module 5: Problem-solving

• Identify and organize problems
• Keep an eye out for recurring themes
• Begin with a plan of action
• When it comes to the core positions and interests
• What’s the best way to discover what you’re interested in?
• Meditative movements
• The most common causes of a stalemate

Module 6: Writing the agreement

• The contract
• The process of moving from an oral agreement to a written one
• The parties’ examining the agreement
• The mediator’s four major tasks and the final accord
• The final agreement drafting process
• The artisanship of the mediator

Module 7: Conflict

• What exactly is a conflict situation?
• Styles of resolving disagreements
• Understanding the different methods of resolving disagreements
• Negotiation as a means of resolving differences
• Understanding and managing our differences
• Students and faculty can engage in an online discussion

Module 8: Effective listening skills

• The qualities of successful listening
• Comprehension of information
• How to ask a question
• Paraphrasing
• Communication and reaction skills

Module 9: Listening Styles for effective communication

• Styles of listening
• Approaches to Listening
• Appreciative